At Weighvox, we aim to provide high-quality products and services. However, if you are not fully satisfied with your purchase, we are here to help. Please read our refund policy carefully to understand your rights and options.

Eligibility for Refund

• Products can be returned for a refund within 7 days from the date of delivery.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
• Certain items, such as perishable goods, custom-made products, and downloadable software, are non-refundable.

Refund Process

• To initiate a refund, contact our customer service team at [dxb@weighvox.com] with your order number and reason for the return.
• Upon receiving your request, we will provide instructions on how to return the product.
• Once the returned item is received and inspected, we will notify you via email of the approval or rejection of your refund.

Refund Approval

• If approved, a refund will be processed, and a credit will be automatically applied to your original method of payment within 5-7 business days.
• If your refund is rejected, we will provide detailed reasons and the item will be returned to you.

Late or Missing Refunds

• If you haven’t received your refund after 7 business days, please check with your bank or credit card company as there may be processing delays.
• If you’ve done this and still have not received your refund, contact us at [dxb@weighvox.com].